FAQs
What medications can I purchase on your website?
Our website offers a wide range of prescription and over-the-counter medications, including treatments for chronic conditions, pain relief, antibiotics, vitamins, and more. You can browse our catalog or use our search function to find specific medications.
How do I place an order?
To place an order, simply create an account, browse our catalog, add your selected medications to the cart, and proceed to checkout. You’ll need to provide necessary information such as shipping details and payment method.
Do I need a prescription to buy medications?
Yes, for prescription medications, a valid prescription from a licensed healthcare provider is required. For over-the-counter (OTC) medications, no prescription is necessary.
How can I upload my prescription?
When you place an order for prescription medications, you’ll be prompted to upload a clear copy of your prescription during the checkout process. You can upload it directly from your computer or mobile device.
Is it safe to buy medication online from your pharmacy?
Yes, we ensure that all medications sold on our website are sourced from licensed and reputable manufacturers. We adhere to strict safety and privacy protocols to protect your health and personal information.
How long will it take to receive my order?
Delivery times vary based on your location and the shipping method you choose. Typically, orders are processed within 1-2 business days, and standard shipping usually takes 5-7 business days.
Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping times and costs may vary depending on your location. Please check our shipping policy or contact our customer service for specific details.
Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email, allowing you to monitor its delivery status.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa, MasterCard, etc.), PayPal, and other secure payment gateways. We prioritize your security during payment processing.
Can I cancel or change my order after it's been placed?
You can request to cancel or modify your order within 24 hours of placing it. After this period, orders are typically processed and shipped, and cancellations may not be possible.
What should I do if I receive the wrong medication?
 If you receive the wrong medication, please contact our customer service team immediately. We will resolve the issue by arranging for the correct medication to be sent or issuing a refund.
Do you offer discounts or promotions?
Yes, we periodically offer discounts and promotions. Be sure to sign up for our newsletter to receive updates on special offers, sales, and discounts.
Are the medications you sell FDA-approved?
All prescription medications sold on our website are FDA-approved or meet equivalent international standards. We ensure that our products are sourced from reputable manufacturers.
How do I know if a medication is right for me?
It is important to consult with a healthcare provider before using any medication. If you need advice, we offer consultations with licensed pharmacists who can provide guidance based on your health needs.